Clinical Documentation & Compliance Specialist, Part-time

About House of Hope

House of Hope (HOH), a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. House of Hope is proud to serve underserved populations and is passionate about providing quality care to clients.

We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve.

House of Hope is a non-profit organization providing substance use disorder treatment and behavioral health services to help women rebuild their lives and strengthen their families in seven facilities in SLC and a campus in Provo.

House of Hope’s Mission

Treating substance use disorders, rebuilding lives, strengthening families, and empowering women. Our values include accountability, collaboration, compassion, diversity, integrity, respect, and safety.

Primary Responsibilities

House of Hope offers a collaborative team culture where employees are supported professionally and personally. Working at House of Hope provides you with an opportunity to make a meaningful impact on the lives of others while advancing your career in a challenging and welcoming work environment. Our goal is to help employees build sustainable, fulfilling careers while doing meaningful work with our client population. If you are passionate about helping others, we encourage you to apply for this rewarding position. Primary responsibilities include:

• Ensure compliance with federal, state, and county recordkeeping rules in the documentation of substance use disorder treatment.
• Regularly audit clinical documentation for completeness, accuracy, and timeliness.

• Provide feedback and education to staff to improve documentation quality and obtain timely corrections.
• Identify trends, errors, and training needs to support continuous improvement, as well as recommend and implement corrective processes.
• Support continuous improvement initiatives to enhance clinical documentation quality and outcomes.
• Develop and maintain internal Best Notes and UWITS quick-reference guides and job aids.
• Assist managers in training new staff on Best Notes and UWITS, as well as assist with refresher training sessions as needed.
• Maintain an internal knowledge repository of common issues and solutions to aid staff.

Qualifications, Experience & Skillset

This position is ideal for an individual with experience in medical records and/or data management. We are looking for a passionate, knowledgeable, and caring individuals who can both complete the following requirements and add to our culture of caring and understanding:

• Must have strong computer skills, including Microsoft suite of products.
• Prior experience in using Best Notes and UWITS are ideal, but experience in other EMR systems and with Medicaid is beneficial.
• Must have assertive communication skills and strong skills of persuasion, as this position includes following up with other staff regarding incomplete or missing notes to obtain timely corrections for billing.

• Must have patience, empathy, and able to hold teammates accountable.
• Prior experience in conducting training/teaching others is preferred.
• Must have strong attention to detail, be organized and efficient, and able to communicate clearly to others what is required for submitting/correcting notes.
• Must have good basic math skills and able to enter information quickly and accurately.
• Must have excellent time management skills, be self-motivated, and dependable.
• Most importantly, have a passion for working on a collaborative team to help women in recovery.

Agency Requirements for All Employees

• Non-smoking worksite: no tobacco products allowed.
• Must be at least 21 years old.
• Must pass extensive post-offer, pre-employment background check and drug test.
• If in recovery, must have at least 2+ years of continuous sobriety.
• Must be able to lift up to climb stairs and periodically lift up to 40 pounds.

• Must have own reliable transportation, driver’s license, clean driving record, and willing to transport clients in own car and agency vehicles.
• Must be able to adhere to ethical standards and maintain confidentiality.
• Must have a compassionate and empathetic approach to working with individuals facing substance use and mental health challenges.

Education Required

Bachelor’s degree in data management or related field. Current professional Utah licensure in social work or counseling is a plus!

Hours & Schedule

Part-time, 18 hours per week Monday through Friday, 1:30 p.m. to 5 p.m., with the possibility to extend hours up to 28 per week. On-site in Salt Lake City (not remote).

Wages & Benefits

$20-22 per hour, based on experience and education. Part-time benefits package, including:

• Voluntary dental and vision insurance, effective the first of the month following 60 days of employment;

• Employer-paid Employee Assistance Program;
• 401(k) dollar-for-dollar match up to 5% after 90 days of employment; and
• Employee recognition and other incentives.

Apply Now!

House of Hope (HOH) is an equal opportunity employer. All employment decisions are based on achieving the HOH mission without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability, or religious belief. All qualified candidates are encouraged to apply.