Family Case Manager-Salt Lake City-FULL TIME

Location: Salt Lake City

We are seeking a new employee with a passion for helping children and their mothers in recovery. House of Hope is a great setting to receive comprehensive training in community resources, family reunification, and meeting the needs of high-risk families. Our non-profit organization is unique in that we specialize in working with young children (birth to age 8) in residential and outpatient treatment with the majority reunifying with their mother while she attends substance use disorders treatment at House of Hope. This collaboration of services gives each child a better chance of building a stronger bond with a mother who is working toward recovery and self-sufficiency in the community.  

About House of Hope: 

House of Hope (HOH), a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve. 

Primary Responsibilities: 

  • Be self-motivated and quick learner who enjoys working with young children and their parents   
  • Be able to run parenting groups, social skills groups, and other treatment methods for adults and children 
  • Be an organized multi-tasker who prefers working in a job with a variety of tasks  
  • Prefer working with others in a team to accomplish a goal but also have the initiative to be successful on their own  
  • Possess excellent direct communication and writing skills  

Qualifications, Education, and Necessary Skillset: 

  • Can work in stressful situations, problem solve, and stay calm during crises  
  • Proficient at documentation and managing a caseload of families including evaluation, testing, treatment planning, parent consultation, and accessing community resources  
  • Experience in working with families, running groups, or human service programs  
  • Interested in learning more about non-profit organizations, treatment programs, and children’s issues  
  • Proficient at computer basics  
  • Excellent time management  
  • Has a sense of humor  
  • Most importantly, has a passion for working on a collaborative team to help women and children in need  

Agency Requirements: 

  • Non-smoking work site 
  • 21+ years old 
  • Pass background check and drug test 
  • If in recovery, have at least two (2) years of sobriety 
  • Recommend vaccination against COVID-19 and flu 
  • Personal transportation, good driving record and UT driver’s license 

Education Required: 

  • Bachelor’s degree REQUIRED 


  • Fulltime, 40 hours/week 
  • M, W, F: 8:30am – 5:00pm 
  • T, Th: 11:00am – 7:30pm 


$18.00/hour and a full benefits package, including: 

  • Health insurance 
  • Dental insurance 
  • Life insurance 
  • Paid time off (approximately 34 paid holidays, vacation, and sick days per year) 
  • Long-term disability  
  • 401(k) dollar-for-dollar match up to 5% (after one year of employment)  
  • EAP (Employee Assistance Program) providing 24/7/365 support  
  • Employee recognition, bonuses, paid training, and other incentives  

Application Instructions: 

Send the following to 

  1. BRIEF STATEMENT OF INTEREST/COVER LETTER (may be in body of email) indicating which position you are applying for with explanation of why this position interests you and the skills/talents/interests that would make you a good candidate 
  1. RESUME 

House of Hope’s MISSION: 

  • Treating substance use disorders, rebuilding lives, strengthening families, and empowering women. 

House of Hope’s Diversity, Equity, & Inclusion (DEI) Statement: 

  • House of Hope celebrates diversity by elevating empathy, encouraging inclusivity, and challenging inequity through education, awareness, and action. 


House of Hope (HOH) is an equal opportunity and affirmative action employer. All employment decisions are based on achieving the HOH mission without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability, or religious belief. All qualified candidates are encouraged to apply.