Health & Wellness Case Manager – FT

Location: Salt Lake City




House of Hope (HOH), a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve.

We are seeking a full-time Health & Wellness Case Manager to monitor client care and provide health and wellness case management as part of a holistic, personalized treatment plan for women in recovery.

Due to licensing regulations and supervision requirements, this position is open to FEMALE candidates only.


The successful House of Hope applicant will:
  • Coordinate care and resources with the HOH staff and community health facjlities
  • Maintain accurate and organized health records for each client
  • Audit processes, records, and all documents related to client healthcare
  • Facilitate prescriptions/medications
  • Practice current wellness and infection control policies and procedures
  • Schedule medical appointments and coordinate transportation with our client team
  • Complete health and wellness assessments for each client
  • Track high-risk pregnancies and coordinate care with client’s OBGYN
  • Teach individuals/groups positive health strategies, especially as it relates to women in recovery
  • Manage referrals to multiple agencies to maintain relationships with partners, vendors, and agencies
  • Identify clients at risk for adverse outcomes; manage crisis incidents as needed
  • Coordinate discharge plans for health and wellness services
  • Be on call, as needed, for healthcare support
  • Be creative in promoting new ways to improve health and wellness for women, children, and the staff of HOH
  • Manage Covid-19 policies and procedures for all HOH clients
  • Other duties and assignments, as needed


Do these qualifications match your education, experience, and skillset:
  • Due to licensing regulations and supervision requirements, this position is open to FEMALE candidates only
  • Healthcare experience or bachelor’s degree in healthcare-related field
  • Two (2) years of experience in a healthcare or clinically related area
  • Team leadership, relationship building, critical analysis, and written and verbal communication skills
  • Computer skills, data collection, and data documentation
  • Basic knowledge of healthy lifestyles in recovery
  • Provide care to populations served in a professional and strengths-based manner
  • Independent judgment to assess and meet client needs
  • Have meaningful, outcome-oriented dialogue with clients, families, ancillary departments, healthcare and community agencies, and third-party payors
  • Provide transportation for site visits
  • Build relationships with women in crisis and in recovery
  • Communicate effectively and in an organized manner with the many parties involved regarding each family’s healthcare plans and needs


Education Required:
  • Bachelor’s degree in healthcare-related field OR experience in healthcare-related industry


  • Fulltime, 40 hours/week
  • Mon-Fri, 8:30am – 5:00pm
  • May require occasional evening or weekend for on-call needs


  • $18/hour
  • Full benefits package, including:
    • Health insurance: 90% of employee premium paid
    • Dental insurance: 100% of employee premium paid
    • Vision insurance available at employee’s cost
    • 2x salary life insurance policy (no cost to employee)
    • Paid holidays, sick, and vacation (equivalent to 30+ days per year)
    • 401(k) dollar-for-dollar match up to 5% after one year of employment
    • Long-term disability
    • Employee recognition and other incentives are available


Agency Requirements:
  • This is a non-smoking work site
  • Must be +21 years old
  • Must be able to pass background check and drug test
  • If in recovery, must have at least two years of sobriety
  • Must be vaccinated against COVID-19 and be willing to be seasonally vaccinated against the flu
  • Must have personal reliable transportation and UT driver’s license


Application Instructions:

Send the following to

  • BRIEF STATEMENT OF INTEREST/COVER LETTER (may be in body of email) indicating which position you are applying for with explanation of why this position interests you and what skills/talents/interests would make you a good candidate


House of Hope’s Diversity, Equity, & Inclusion (DEI) Statement:

House of Hope celebrates diversity by elevating empathy, encouraging inclusivity, and challenging inequity through education, awareness, and action.