Position Title: Operations Assistant

Job Summary:
Use your leadership skills to help women in recovery change their lives! House of Hope (HOH) is seeking an Operations Assistant responsible for supporting the daily facility operations of House of Hope, including managing cleanliness, tracking maintenance needs, and assisting with event preparation. The position provides essential operational support and ensures that the facility remains safe, functional, and welcoming for clients and staff. This critical, full-time (40 hours per week) position is located at the main HOH treatment center, which is nestled between downtown Salt Lake City and the University of Utah. The Operations Assistant will travel daily between all HOH facilities (within a ½-mile radius); when agency vehicles are unavailable, the employee’s personal vehicle will be utilized for work purposes (mileage reimbursement for all work-related uses of a personal vehicle). The role also includes covering shifts at client community houses two days a week, including during sick days or when clients are unwell.

About House of Hope:
The House of Hope—a local nonprofit organization—has a mission to empower women, strengthen families, and promote recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the women and children we serve.

Key Responsibilities:

• Facility Cleaning and Maintenance:
• Perform daily cleaning and maintenance tasks to ensure the facility is clean, organized, and presentable.
• Track maintenance needs and coordinate repairs and maintenance with the appropriate staff.
• Maintain an inventory of cleaning supplies and ensure they are stocked and ready for use.
• Event Support and Coordination:
• Assist with event planning and preparation, ensuring rooms and spaces are set up for activities, events, or meetings.
• Provide logistical support during events to ensure smooth operations and client satisfaction.
• Assist with client services tasks, including supporting staff with client needs during events or special activities.
• Administrative Support:
• Provide administrative assistance to the Operations Manager and leadership team as needed.
• Help maintain records related to facility operations, maintenance schedules, and event details.
• Assist with general tasks related to the coordination of client services and facility needs.
• Team Collaboration:
• Work closely with the Operations Manager, house managers, and other staff members to ensure efficient and effective operations.
• Provide support to the treatment community during challenging situations or crises as directed.
• Shift Coverage at Client Community Houses:
• Cover shifts at client community houses two days per week to ensure adequate staffing.
• Cover sick room at community houses when needed
• Provide coverage during sick days or when clients are unwell, ensuring that client needs are met and the facility runs smoothly.

Qualifications:

• Experience in facility maintenance, cleaning, or event coordination is preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Comfortable working in a residential treatment environment and supporting diverse populations.
• Reliable, self-motivated, and able to manage multiple tasks efficiently.

Agency Requirements for All Employees:

• Non-smoking work site
• 21+ years old
• Background check and drug test required
• If in recovery, have at least 2+ years of sobriety
• Personal, reliable transportation and Utah driver’s license/good driving record required

Education Required:

• Bachelor’s degree AND SSW or SUDC license or Bachelor’s degree and willingness to work toward licensure while working at HOH

Hours/Schedule:

• Fulltime, 40 hours/week
• General schedule: Monday through Friday, 9:00am to 7:00pm (somewhat flexible); rotational on call with extra compensation; may require occasional evenings or weekends for emergencies or to address shift problems

Wages/Benefits:

• $50K-$60k, depending on education and experience, plus a full-time benefits package that includes:
• Health insurance
• Dental insurance
• Vision insurance available (at 100% employee cost)
• 2x salary life insurance policy (no cost to employee)
• Paid holidays, sick, and vacation (equivalent to 30+ days per year)
• Long-term disability (no cost to employee)
• 401(k) dollar-for-dollar match up to 5% after one year of employment (vested at 50% per year)
• Employee recognition, bonuses, and other incentives are often available

Application Instructions:
Send the following to jobs@houseofhopeut.org:

• Brief statements of interest or cover letter (may be in body of email)
• Resume
• Three professional references (please include email and phone number)

House of Hope’s Mission:
Treating substance use disorders, rebuilding lives, strengthening families, and empowering women.

House of Hope’s Diversity, Equity, & Inclusion (DEI) Statement:
House of Hope celebrates diversity by elevating empathy, encouraging inclusivity, and challenging inequity through compassion, education, awareness, and action.
House of Hope (HOH) is an equal opportunity and affirmative action employer. All employment decisions are based on achieving the HOH mission without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability, or religious belief. All qualified candidates are encouraged to apply.