Residential Case Manager-FT-Salt Lake City

Location: Salt Lake City

House of Hope (HOH) is searching for a fulltime Residential Case Manager to assist the women served by HOH. Make a difference in people’s lives and our community! This role is critical to HOH clients and the organization. We will teach the successful candidate how to assess clients’ needs, connect them with appropriate resources, accurately document services, learn healthy boundaries, and maintain client safety. Coordinating care with clinical staff and becoming a direct line of support to our clients are key to success in this position.  


Connect clients with important resources and communicate with their support systems to ensure long-term success. Help develop therapeutic interventions for clients, hold them accountable to their goals, and reward them for their excellent work.   


This is critical position based at the main HOH treatment center, which is nestled between downtown Salt Lake City and the University of Utah.  


About House of Hope: 

House of Hope (HOH), a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve. 


The successful House of Hope applicant will: 

  • Teach women’s groups (curriculum provided) on topics such as recovery education, relapse prevention, self-sufficiency, behavior management, etc. 
  • Link women with community resources that enrich their recovery process 
  • Complete all necessary documentation with a high level of computer proficiency and time management 
  • Be a team player, willing to share best practices with colleagues as well as learn from other’s successes 


Do these qualifications match your education, experience, and/or skillset? 

  • Bachelor’s degree, if not already licensed 
  • Willing to work toward Substance Use Disorder Counselor (SUDC) or Advanced SUDC (ASUDC) or Social Service Worker (SSW) licensure 
  • Hardworking and organized; willing and able to hit the ground running 
  • Assertive communication skills with good boundaries and stress management 
  • Proficient in Word, Excel, Outlook, and can learn data entry systems 


Education Required: 

  • Bachelor’s degree 
  • Willing to work toward Substance Use Disorder Counselor (SUDC) or Advanced SUDC (ASUDC) or Social Service Worker (SSW) licensure 



  • Full-ime 
  • 40 hours per week 
  • Monday through Friday, 8:30am and 5:00pm (one evening per week on rotation) 
  • On-call, as needed (stipend available for on-call shifts) 


Agency Requirements: 

  • This is a non-smoking work site (no tobacco products allowed onsite) 
  • Must be +21 years old 
  • Must be able to pass extensive background check 
  • Must be able to pass drug test (results are based on FEDERAL guidelines for illegal substances) 
  • If in recovery, must have at least 2 years of continuous sobriety 
  • Must be vaccinated against COVID-19, including booster shot (or be willing to start the vaccination process immediately) 
  • Must be willing to be seasonally vaccinated against the flu 
  • Must have personal reliable transportation, driver’s license, and clean driving record 

Wages & Benefits: 

  • $18/hour, plus… 
  • Fulltime benefits package, including: 
  • Paid training 
  • Licensure fees paid 
  • Health insurance (90% of employee premium paid by HOH) 
  • Dental insurance (100% of employee premium paid by HOH) 
  • 2x salary life insurance policy 
  • 30+ days off per year for holidays, vacation, sick time, personal/wellness day, etc. 
  • 401(k) dollar-for-dollar match up to 5% after one year of employment 
  • Employee recognition and other incentives 


Application Instructions 

Send the following to 

  1. BRIEF STATEMENT OF INTEREST/COVER LETTER (may be in body of email) indicating which position you are applying for, an explanation of why this position interests you, and the skills/talents/interests that would make you a good candidate (only one to two paragraphs are required) 
  1. RESUME 


House of Hope’s MISSION: 

Treating substance use disorders, rebuilding lives, strengthening families, and empowering women. 


House of Hope’s Diversity, Equity, & Inclusion (DEI) Statement: 

We celebrate diversity by elevating empathy, encouraging inclusivity, and challenging inequity through education, awareness, and action. 



House of Hope (HOH) is an equal opportunity and affirmative action employer. All employment decisions are based on achieving the HOH mission without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability, or religious belief. All qualified candidates are encouraged to apply.