Residential Facilities Specialist-Salt Lake City-FULL TIME

Location: Salt Lake City

***Due to agency licensing and supervision requirements, this position is open to FEMALE APPLICANTS ONLY.*** 

This is a unique operations position in House of Hope’s (HOH) residential facilities for women and children. House of Hope currently owns and manages four residential properties, one sober living house, and one children’s center all within a 1/2-mile radius of each other located between downtown Salt Lake City and the University of Utah. This position is responsible for ensuring that each of those facilities are in excellent working order and being run at peak efficiency and in accordance with HOH philosophy and ethics, policies and procedures, and licensing requirements. 

Extra advantages of this position include excellent hands-on training in organizational management and experience with family social work. Frequent challenges offer variety and creativity and our team is all about supporting each other. HOH provides clinical supervision if working toward a license. Join the HOH team and make a difference in the lives of women and young children affected by Substance Use Disorder. 

About House of Hope: 

House of Hope, a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve. 

The successful House of Hope Applicant will: 

  • Combine skills-development coaching for women in recovery   
  • Perform facility checks and mange safety management, project management, room searches, and supply-inventory coordination 
  • Organize residents to clean, decorate, and care for all rooms in all facilities in a safe and comfortable manner 
  • Be responsible for logging, cataloguing, and facilitating the distribution (and/or storage) of donated items 
  • Organize and ensure smooth running of HOH’s storage facilities 
  • Assist in checking new residents into the residential facilities 
  • Assist in checking out residents leaving the residential facilities 
  • Report maintenance issues to HOH’s maintenance manager to ensure speedy servicing of repairs and or improvements 
  • Monitoring general functioning of the residential facilities and suggest new ways in which the facilities may run better/smoother/more in line with HOH philosophy and policies/procedures 
  • Assist with annual licensure of each facility 
  • Maintain compassionate and unconditional positive regard for clients in each facility 
  • Demonstrate great communications skills, initiative, and positive energy 
  • Be able/available to vary schedule based on special projects 

Do these qualifications match your education, experience, and skillset? 

  • Due to agency licensing and supervision requirements, this position is open to FEMALE APPLICANTS only. 
  • Prefer candidates who are great problem solvers, manage stress well, and get excited about spearheading new projects to improve others’ quality of life 
  • Excellent organizational and communication skills 
  • Previous experience with non-profit or residential programs is a big plus 
  • Willing to work flexible hours, if needed 
  • Able to lift 40-50 lbs., on occasion 
  • Proficient computer skills 

Education Required: 

  • Bachelor’s Degree in field of communications, psychology, business, social work, etc. preferred but not required 
  • High school diploma or GED equivalency is required 
  • Will accept experience in lieu of education 


  • Fulltime – 40 hours/week 
  • General Schedule: Monday through Friday, 10:30am to 7:00pm 
  • Rotate with other HOH employees in covering on-call shifts (additional stipend is paid for on-call coverage) 


$16.00 – $18.00, dependent upon experience, plus a full-time benefits package, including: 

  • Health insurance 
  • Dental insurance 
  • 2x salary life insurance 
  • Paid holidays, sick leave, vacation (equivalent to 30+ days per year) 
  • Long-term disability 
  • Health savings plan 
  • Flexible spending account 
  • 401(k) dollar-for-dollar match up to 5% after one year of employment 
  • Employee recognition and other incentives 

Agency Requirements: 

  • This is a non-smoking work site 
  • Must be +21 years old 
  • Must be able to pass extensive background check 
  • Must be able to pass drug test 
  • If in recovery, must have at least 2 years of continuous sobriety 
  • Must be vaccinated against COVID-19, including booster shot (or be willing to start the vaccination process immediately) 
  • Must be willing to be seasonally vaccinated against the flu 
  • Must have personal reliable transportation, driver’s license, and clean driving record 

Application Instructions: 

Send the following to 

  • BRIEF STATEMENT OF INTEREST/COVER LETTER (may be in body of email) indicating which position you are applying for with explanation of why this position interests you and your skills/talents/interests that would make you a good candidate (2 to 3 paragraphs are sufficient) 

House of Hope’s Mission: 

  • Treating substance use disorders, rebuilding lives, strengthening families, and empowering women. 

House of Hope’s Diversity, Equity, & Inclusion (DEI) Statement: 

  • House of Hope celebrates diversity by elevating empathy, encouraging inclusivity, and challenging inequity through education, awareness, and action. 


House of Hope (HOH) is an equal opportunity and affirmative action employer. All employment decisions are based on achieving the HOH mission without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability, or religious belief. All qualified candidates are encouraged to apply.